This message has important information about your email address. We have some good and some bad news.
The bad news: Unfortunately, our email partner, Google, is discontinuing your email address effective late this spring, 2015.
The good news: IdeaTek can help with this change and make it as painless as possible. Additionally, IdeaTek can forward messages sent to to another email address you own. Forwarding is available for up to a year while you are an IdeaTek customer.
What This Means to You:
Your IdeaTek Google email account is being shut down in early summer 2015. After this, you will no longer have access to your email account. However, IdeaTek can help you continue to receive email which is sent to your email account by forwarding those messages to a different email address you own.
If your email address is connected to any Google products (eg. Calendar, Docs), special action is required by you. Please visit Google’s Transition Resource Center for all the details.
Option 1 – Do it yourself
Please review the Transition Resource Center. Then let us know via email when you
Option 2 – IdeaTek Assisted Transition
Due to the expected large volume of customer calls regarding this topic, we ask that you initially
communicate via email on this transition. Please reply back to this message saying you would
like help with transitioning your email address to a new Google email account and include
a daytime phone number. We will contact you and schedule a time to discuss all the details
with you over the phone.
Customer Service Department
ideatek HUMAN AT OUR VERY FIBER